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Service Portal Key Features

  • Convenient self-service portal. Available 24/7 from any laptop, desktop or mobile device.
     
  • Brandable. Professionally branded portal to match your organization’s look and feel and customized to the features wanted.
  • Service Requests. Tenants, building occupants and staff can easily submit and track service requests from a web browser or mobile device. Requests are immediately routed ensuring the service is attended to as quickly as possible.
  • Building Amenities. Using the Resource Reservations module, building occupants can quickly and easily reserve resources such as conference rooms or freight elevators.
  • Building Events Calendar. Displays property events and activities such as fire drill testing, Tenant and Occupant Appreciation events, HVAC outages and more.
  • Announcements. Within the Announcements section, Tenants and building occupants can stay on top of news concerning upcoming building related events or other important information.
  • Resource Center. The Resource Center displays a collection of important documents available to tenants and building occupants such as emergency procedures, Handbooks and COI compliance.
  • Billable Estimate and Billing Reports. Tenants and building occupants can request, approve or reject estimates and also view monthly billing reports in PDF and Excel format.
     
  • Visitor Management. Using the Visitor Security module, tenants and building occupants may view upcoming visits, pre-register visitors ensuring they are quickly processed on their arrival, and set up frequent visitors.