Features

All You Need and More

Software that is comprehensive provides the flexibility you need to make your workday simpler. No one has a more scalable and in-depth suite of software for commercial real estate operations than we do.

Service Management

Our platform provides the service management and work order software you need to deliver high quality, responsive service while gaining the efficiencies your business demands.

Brandable Service Portal

A mobile friendly, convenient way for building occupants to request services, book amenities, authorize visitors, view billing reports, manage access cards, view important property events and documents, and more.

Service Rating

Get instant insight into satisfaction levels by inviting your building occupants to rate their service experience.

Real Time Work Order Management

Complete work order life cycle tracking combined with real-time status indicators are the tools you need to manage work effectively.

Mobile

Work while on the go and in the field from any mobile device.

Resource Reservations

Manage conference room bookings, freight elevators, and amenities through our resource scheduling software.

Meeting Room Panel

A brandable touchscreen solution that allows tenants to browse room availability and create, change, or cancel a reservation right at the meeting room door.

Dashboards

Configurable real time dashboards help ensure the performance levels you expect of your organization.

Reporting

A mature, comprehensive suite of reports provide the insight needed to make better business decisions.

Save, Schedule Share

Take reporting to the next level by saving, scheduling, and sharing your personal report preferences.

Analytics

An easy to use analysis tool helps you quickly identify performance anomalies across your portfolio.

Resource Center

Easily share important property information with occupants through our secure document repository.

Bulletins

Keep building occupants well informed of operational incidents thereby reducing repeat service requests.

Mobilized Inspections

Enhance visibility and drive accountability while streamlining multi-purpose inspections workflow.

Work Order Routing

Automatically route incoming work orders to the right field staff or vendor depending on the time of day and service required.

Geo Dispatch

See a map view of where your staff are in the field and make smart dispatch decisions based on an engineer's location.

Escalations

Ensure responsive service by configuring automated alerts to escalate work that has not started or been completed on time.

Subscriptions

Put our system to work and let it inform you of important workflow events.

Call Center Mode

Help Service Representatives manage high call volumes from large portfolios with our specialized call center functionality.

Estimate Workflow

Capture estimates and approvals when tenants require costing before approving work.

Authorization Workflow

Give your tenants the ability to manage billable requests through their own authorization process.

Billing Verification

Increase revenue by ensuring your billing rules are applied 100% of the time.

Attachments

Attach photos, documents or PDFs into work orders to streamline communications and help get to the heart of problems more quickly.

COI Check

Certificate of Insurance check when issuing work orders to vendors.

Surveys

Generate survey campaigns to gather valuable feedback from your building occupants.

Integrate

Create operational efficiencies by integrating Angus AnyWhere® with leasing, accounting, HR, customer portals and more.

Maintenance Management

Whether a portfolio or a single property, preventive maintenance, inspections, and corporate tasking help ensure your asset values are preserved and your buildings are well maintained.

Preventive Maintenance

Equipment records, flexible tasking, and sophisticated scheduling work together to provide comprehensive preventive maintenance functionality.

Corrective Maintenance

Create, track, manage, and report on corrective action work orders.

Mobilized Inspections

Initiate and deploy standardized multipurpose inspections to mobile devices. Detailed tracking enhances visibility and drives accountability.

Mobile

Manage maintenance tasks and access important information while on the go from any device.

Impairments

Ensure proper policies and procedures are followed when disengaging critical building systems and life safety equipment.

Life Safety & Corporate Tasking

Corporate controlled tasking ensure minimum standards and safety bylaws are followed across your portfolio.

Sophisticated Scheduling

Comprehensive calendar-based scheduling (seasonal, floating, fixed) and task linking/layering provide the flexibility to generate work when required.

Gauge & Meter Readings

When performing PM work, capture gauge and meter readings so you can trend and report on the data later.

Capital Planning

Capture information relevant to Capital Planning (install date, install cost, replacement cost, condition, estimated useful life, last assessment, comments).

Automated Work Order Dispatch

Efficiently manage work and save valuable time by automatically dispatching PM work orders to an individual or a group of technicians.

Multi-Tasking

Reduce duplicate work orders and save time by linking multiple tasks (i.e. annual, quarterly, monthly) on one work order.

Mobile Asset Codes

Scan equipment asset codes and assign to equipment records. Create new on demand work orders for the equipment, and view related open work and equipment record details.

Attachments

Attach photos, documents and PDFs to work orders and equipment records to augment the information available when performing work.

Dashboards

Configurable real time dashboards help ensure the performance levels you expect of your organization are met.

Reporting

A mature, comprehensive suite of reports provide the insight needed to monitor and analyze your maintenance operations.

Analytics

An easy to use analysis tool offers a detailed trending and comparative analysis of preventive maintenance work.

Mitigate Risk

Provide a safe environment for your building occupants and visitors and keep your assets secure.

Service Portal

A mobile friendly, convenient way for building occupants to pre-register and view upcoming visitors, manage access cards, authorize packages or assets for removal from a building, access emergency plans and procedures, and update emergency contact information.

Visit Management

Pre-register, manage, and track visitors through our secure, easy to use online visit management solution.

Simplify Visitor Check In

ID scanning, visitor photos, badge printing, combined with restricted visitor checks and host notifications keep your security desk running smoothly.

Access Card Management

Tenants and building occupants can request new access cards, update and deactivate cards through the Service Portal.

Barcode Check In

Send invitations to pre-registered visitors with visit details, sign in procedures, and a barcode for easy and secure check in upon arrival.

Integrate

Seamless integration of the Angus AnyWhere visitor and access card management with leading access control systems including Lenel, CCure, S2, AMAG, and more.

Visitor Kiosk Self Check In

Facilitate the quick entry into your building and allow visitors to speed through the check-in process and print badges without compromising building security.

Security Desk Touch Screen Interface

An alternative security desk solution that is easy to use and reduces clutter at the desk.

Tenant COI

A comprehensive portfolio wide COI tool that helps to ensure your tenants comply with your insurance requirements. Automated expiry notifications to tenants along with pre-configured requirements significantly reduce the time spent processing certificate renewals.

Vendor COI

A comprehensive portfolio wide COI tool that helps ensure your vendors meet your insurance requirements. Automated expiry notifications along with certificate of Insurance check when issuing work orders to vendors greatly reduce the time spent processing certificate renewals.

Building Directory

Building visitors can navigate a directory of tenants.

Notify+Response

A mass communication solution with instant notification and response tracking allows you to communicate quickly and effectively from your mobile device or desktop. Improve tenant safety and reduce risk by keeping occupants well informed in crisis situations.

Emergency Preparedness

Deliver clear and concise direction to your tenants in advance of potential emergencies. Provide immediately accessible information including emergency phone numbers, evacuation plans, threat procedures, floor warden duties and responsibilities, and more.

Dashboards

Configurable real time dashboards help ensure the performance levels expected of your organization are met.

Reporting

A mature, comprehensive suite of reports provides the insight needed to monitor and analyze your operations.

Communicate + Promote

It's no secret that good communication between property management and tenants plays a key role in occupant satisfaction and retention. Our platform equips you with the solutions you need to deliver timely, professional communications that keep your tenants informed and promote your brand. Leverage one contact list to communicate and promote across multiple mediums.

Brandable Service Portal

A mobile friendly, convenient way for building occupants to request services, book amenities, authorize visitors, view billing reports, manage access cards, view important property events and documents, and more.

Property Websites

Promote your brand, improve communication, and leave a lasting impression with an easy to maintain, mobile friendly professional property web presence.

Available Space

An interactive 3D property model allows prospective building occupants to explore your property’s available space.

Amenities Map / Nearby Places

Embed interactive Google Maps on your property website to show nearby area amenities, provide directions, or to display street views.

Photo Gallery

Showcase your property and the best it has to offer with easy to create, eye-catching photo and video galleries.

Social Media

Increase visibility and engagement by integrating social media with your property website.

Tenant Handbook

A secure online Tenant Handbook provides an efficient and effective way to communicate policies, procedures, emergency plans, etc. to your building occupants. Updates are instantly accessible and the days of printing and distributing paper are long gone.

Emergency Plans

Deliver clear and concise direction to your building occupants in advance of potential emergencies. Provide immediately accessible information including evacuation plans, emergency phone numbers, threat procedures, floor warden duties and responsibilities, and more.

Service Rating

Get instant insight into satisfaction levels by inviting your building occupants to rate their service experience.

Status Updates

Communicate, in real-time, on the status of service requests, visits, and reservations.

Notify+Response

A multi-channel, mass communication solution with instant notification and response tracking allows you to communicate quickly and effectively in critical or emergency situations from your mobile device or desktop.

Notifications

Keep your building occupants well informed with targeted communications about to day-to-day operations or service issues.

Bulletins

Post bulletins to inform occupants of in building operational events that may impact their day.

Resource Center

Easily share important property information with occupants through our secure document repository.

Surveys

Distribute survey campaigns to gather valuable feedback from your building occupants.

Reporting

A mature, comprehensive suite of reports provide the insight needed to make better business decisions.

Integrate

Create operational efficiencies by integrating Angus AnyWhere with customer portals, HR systems, and more.

Measure Performance

Our proven, robust performance measurement platform, complete with dashboards, analytics, and reporting, provides the insight needed to make operational decisions and deliver a better tenant experience.

Dashboards

Dashboards bring data to life turning vast amounts of your operational information into simple, meaningful, and easy to understand visual representations. Real time updates are front and center allowing you to instantly gauge your organization’s operational performance.

Commercial Real Estate Focused

A mature set of graphical components provide key insights into tenant satisfaction, service performance, preventive maintenance, certificate of insurance, and visitor security operations.

Navigate

Interactive components help you navigate and identify key informational insights. With a single click, pivot from the graphical overview to the granular details with intuitive drill down or drill across functionality.

Data Views

Over 1000 different visualizations straight out of the box.

Configurable

Easily configure components by different timeframes, groupings, rankings, comparisons, etc.

Personalized Dashboards

Change the look of your personal dashboard page. Create multiple tabs, add, re-arrange (drag and drop), and remove components. Mix and match components to monitor what’s important to you.

Analytics

A sophisticated, interactive analytics solution provides your entire team with a dynamic and powerful view of your operations. Explore, trend, and compare vast amounts of operational data to ensure key performance metrics are met.

Explore

Explore deeper levels of your operational information for more specific analysis. Drill down through geographical, property, and work order attributes to identify trends and pinpoint areas of success or concern.

Templates

Key analytic templates designed specifically for commercial real estate managers, executives, and operations teams make it easy to get started.

Intuitive Grouping

Group information at owner, region, market, property, and building levels. Match how commercial real estate operates.

Filter

Easily filter, organize, and display data by select criteria in order to understand trends and perform comparative analyses in a variety of ways.

Visual Analytics

Present information visually to easily trend and compare information across your portfolio.

Export

Export analytic results to Adobe® PDF and Microsoft® Excel.

Reporting

Our comprehensive, industry proven reporting suite enables performance measurement and monitoring of productivity, revenue, cost, service levels, occupant satisfaction, and more.

Flexible Reporting

Highly flexible report setup screens with parameters and sort criteria allow for broad and/or specific queries.

Multi Select Fields

The multi select options allows the selection of more than one value from a list - providing greater control over the information extracted.

Drill Down

At the click of a mouse go from summary list into further details.

Personalize

Save personalized reports (property, building, tenant, request type) so that you can easily re-run the report later.

Schedule

Deliver the right data to the right audience at the right time. Schedule daily, weekly, or monthly report delivery.

Share

Easily distribute and share reports within and outside your organization (i.e.: employees, vendors, and tenants).

Export

Export analytic results to Adobe® PDF and Microsoft® Excel.

Visual Reporting

Visualize data in table and graphical formats.

Integrate

Our open and extensible platform delivers third party system interoperability that streamlines your operations.

Leasing & Accounting

Seamless integration with enterprise leasing and accounting systems streamlines the chargeback process while increasing accuracy. Of the nearly $6 billion chargeback transactions processed through our platform, over $3 billion flow through our integration channels.

Access Control

Connect with a wide range of leading access control systems to better manage access cards and guest visits through our software.

ID scanning, barcode printing, integrated camera, self-check-in kiosk, and tenant to base building access control system integrations round out our mature and robust set of solutions.

Workflow Management

Building Automation Systems (BAS), fault detection systems, Artificial Intelligence (AI) solutions, alerts, and alarms can trigger work orders in Angus AnyWhere for immediate action.

Energy Management Systems

Integrating your Energy Management System (EMS) with Angus AnyWhere provides and automated solution for collecting meter and sub-meter data, calculating bill payments, and automatically pushing that data into Angus AnyWhere for the purpose of generating work orders and invoices for tenants.

Single Sign On

Support for multiple standards including Security Assertion MarkUp Language (SAML), Open Authorization (OAuth), and others, enables HR system, and customer and employee portal users to seamlessly and securely access Angus AnyWhere from their one login.

Corporate/Facilities Management Systems

Instantly grant and revoke an employee's access based on whether an employee is active or not and initiate Angus AnyWhere work orders from external ticketing systems.

Tenant Engagement Apps

Integrate with community apps and provide building occupants with a cohesive experience for submitting service requests, booking building amenities, and accessing building information.