Operational Reporting
Without measuring performance, you can’t manage it effectively.
Be certain that service and maintenance levels are meeting your standards in the most cost effective manner. The solution to driving performance comes in the form of continuous, real-time proactive measurement and analysis.
Operational Reporting is an internet based reporting tool that provides a relevant comprehensive tool set to measure and manage service performance, to analyze the quality of service, productivity, revenue and costs, in real-time.
The flexibility built into the standard operational reports easily delivers the information necessary to meet your decision-making needs. The reports are easy to run and are available on screen, in print, in PDF™ and can be downloaded to Excel&treade;. If required, Angus Systems can even set up the reports to be delivered, automatically by e-mail.
Operational Reporting is a uniquely comprehensive tool set for measuring and improving service performance and productivity, within commercial real estate environments.
Operational Reporting FEATURES and BENEFITS include:
KEY FEATURES
- A comprehensive, easy to use set of standard reports specifically designed for commercial real estate
- Highly flexible report set up screens with parameter and sort criteria, for broad or detailed queries
- View reports on screen, in print, in PDF™ or download to Excel™
- Table and graphical report formats available
- Scheduled e-mail delivery of reports, if preferred
- Enables measurement and monitoring of productivity, service, revenue and cost levels
- Forecasts labor requirements based upon historical activity
- Facilitates comparative benchmark analysis from unit to unit and period to period
- Trend actual performance versus expected performance
- Drill down capability from summary list into work details for analysis
- Increases visibility on all important performance metrics, enabling better decisions
- Simplifies reporting processes by providing greater access to key service and maintenance data
- Increases revenue by identifying leakage and opportunities
- Relevant reporting tools significantly reduce time required to produce key reports
- Improves accountability across service and maintenance management team