Surveys
Leverage your Angus tenant contact database for satisfaction level surveys.
Tenant retention is your highest priority. The ability to track, measure, and trend the satisfaction levels of your tenants with the Angus AnyWhere™ Surveys tool is paramount to your bottom line.
The AnyWhere™ Survey tool is integrated with the Tenant Request module and allows distribution of web-enabled surveys to your tenant contacts. Because it’s integrated and uses the underlying property location and tenant data, your survey results can be easily detailed and reported on by who and where. Highly customizable survey questionnaire allows you to gather the information you need to measure and trend survey results.
Surveys can be deployed within a specific property or across your portfolio of properties. Configurable negative response thresholds let you know when a tenant is not happy with your service, enabling immediate follow up.
One dissatisfied tenant is one too many.
- Create property-specific or corporate-wide surveys
- Highly customizable survey questionnaire and formatting
- Supports survey escalations of negative responses and tenant dissatisfaction
- Trending and detailed reporting for each campaign
- Supports multiple simultaneous campaigns for geographic or timed surveys
- Utilizes existing Angus tenant contact database
- Increase tenant retention rates
- Stay close to satisfaction levels
- Ease survey administration
- Link survey results to tenant contacts for follow up
- Know when a tenant is dissatisfied
